Procedure for Software Obsolescence

• The first step in removing a software title from the list of district standards is to designate it “end of life.” TLC will make this determination at their monthly meetings. The following items are generally what is considered when recommending end of life.

• Only a few users

  Not available from usual suppliers.

• No new development (versions etc.).

• No longer supported by original publisher.

• Has been or is being replaced by superior application.

• No longer compatible with or functional in current operating system.

• 90-day notice regarding expiration of support for a given software package or hardware platform will be posted on the TLC web site. This period is intended to allow sufficient time for existing customers to move from a given discontinued product. Please bear in mind that only those products that have reached the end of their life cycle will have expired support. Expired support is defined as the discontinuation of any support provided directly by the Helpdesk.

• During the 90 Day notice the TLC decision may be appealed. All appeals must be in writing and must be submitted to the TLC (techacquisition@richlandone.org) at least 30 days before the end of the notice. The appeal will be presented at the next TLC Meeting and a final decision will be made.